Green Dreams TECH is looking for a Director of Operations who will oversee, improve, and scale day-to-day operations of the company. Specifically you will be responsible for all strategic planning, financial management, resource planning, and operational management. You will drive planning and operations to ensure that the strategic objectives of the iCow platform and company are effectively accomplished. This leader will establish and drive key performance indicators and leverage data and analytics to understand operational dynamics and results. You will manage a dedicated team of client support staff, business analyst and administrative staff. You will focus efforts around operational excellence—how this is measured and how this can be improved, particularly with regard to customer satisfaction/focus. Furthermore, you will be responsible for establishing and driving operational rhythms across the organization, ensuring appropriate cohesion around communication, partnership, and operational efficiencies.